Privacy Policy

As a B2B enterprise software provider (operating via www.fxcrm.net), we collect two primary categories of information: a) Broker/Client Corporate Data: When you request a B2B platform demo, submit proposals, or register for our newsletter, we collect names, corporate email addresses, phone prefixes, country, and intended platform models (e.g., MT4/MT5/cTrader server usage). b) Technical Usage Metrics: To optimize platform safety, we automatically register technical operational footprints including IP addresses, geolocations, browser fingerprints, and system load data when accessing the admin panel or Trader's Room cabinets.

We coordinate collected information strictly for high-priority operational workflows: • To securely provision isolated cloud development environments for your brokerage's visual testing. • To dispatch custom operational emails, software update advisories, and system security alerts. • To process payment gateway routing (PSP logs) and verify platform commission rebates. • To respond instantly to institutional support queries under active service-level agreements (SLAs).

FXCRM respects the absolute data integrity of its clients. Client data loaded into your customized Trader's Room (such as trader passports, utility bills, trade profiles, ledger entries, or payment receipts) is stored under private, isolated cloud storage servers. We strictly guarantee that your client databases are never shared, leased, scanned, or utilized by our core team or any third-party marketing entities.

If you operate your brokerage or acquisition funnels in the European Economic Area (EEA) or California, you are entitled to several statutory rights regarding personal data: • The Right of Erasure: You may request that we permanently delete your broker contact records from our promotional systems. • The Right of Access: You can demand a comprehensive copy of all personal and corporate communication logs stored on our systems. • The Right of Rectification: You may request instant correction of invalid email credentials or telephone records.

Our main portal (www.fxcrm.net) utilizes secure, lightweight browser cookies to track user configuration selections, maintain active session sign-ins, and gather high-level, anonymous behavioral performance telemetry to boost our search rankings and help us design better interfaces.

We safeguard information utilizing modern, top-tier encryption standards (AES-256 at-rest and TLS 1.3 in-transit). Access to our central code pipelines and corporate client databases is restricted through multi-factor validation barriers on a need-to-know institutional basis.